Privacy and Cookie Policy

1. Introduction

At Dinevia, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using Dinevia, you consent to the data practices described in this policy. This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Account credentials (username, password)
• Payment information (processed securely through Stripe)
• Order history and preferences
• Location data (with your consent)
• Communication preferences

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Click patterns and interactions

3. Cookie Policy

3.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

3.2 Types of Cookies We Use

4. How We Use Your Information

• Process and fulfill your orders
• Communicate with you about your account and orders
• Improve our services and user experience
• Personalize your experience on our platform
• Send promotional materials (with your consent)
• Detect and prevent fraud
• Comply with legal obligations
• Analyze site usage and trends

5. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely through Stripe, a PCI DSS compliant payment processor.

7. Third-Party Services

We may share your information with trusted third-party service providers, including:

• Stripe: Payment processing
• Google Analytics: Website analytics
• Email Service Providers: Communication services
• Cloud Hosting Providers: Data storage and hosting

8. Contact Us

If you have any questions about this Privacy and Cookie Policy or wish to exercise your rights, please contact us at: